If you or your IT department represents a barrier to that trend, instead of an enabler, better batten down the hatches. Users and business departments will make greater demands, and will go right around you and do it themselves if you slow them down. Thanks to ever more powerful consumer devices and cloud-sourced, low inertia applications, they can.
Futurist Ross Dawson just posted this article, outlining employee expectations. Excellent reading.
5 facets of employees’ increasing technology expectations | Trends in the Living Networks:
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